This Privacy Policy explains how Tucson Artificial Turf Pros ("we," "us," or "our") collects, uses, and protects information when you visit tucsonartificialturfpros.com or contact us through our website, by phone, or by text message. By using our site or submitting your information, you agree to the practices described below.
Information we collect
We collect information you provide directly and information collected automatically:
- Information you give us. When you submit our estimate form or contact us, we collect your name, phone number, email address, and any details you share about your project.
- Information collected automatically. Like most websites, we automatically collect basic technical data such as your IP address, browser type, device information, pages visited, and referring pages through cookies and analytics tools.
How we use your information
We use the information we collect to:
- Respond to your inquiry and provide a free estimate;
- Contact you by phone, email, or text message about your project and our services;
- Schedule and complete work you request;
- Improve our website and understand how visitors use it;
- Comply with legal obligations and protect against fraud or misuse.
SMS and text messaging
When you provide your phone number through our website, by phone, or in person, you consent to receive calls and text messages from Tucson Artificial Turf Pros regarding your inquiry, estimate, scheduling, and related services. These messages may be sent using automated technology.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply.
- You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (520) 467-4636.
- Consent to receive text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors or vendors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and analytics
We use cookies and third-party analytics services, including Google Analytics via Google Tag Manager, to understand how visitors use our site. These tools may collect information such as your IP address, device type, and browsing activity. You can control cookies through your browser settings; disabling them may affect how the site functions.
How we share information
We do not sell your personal information. We share information only as needed to operate our business, for example with service providers that help us run our website, process form submissions, and communicate with you (such as our web host, form and automation providers, and analytics providers). We may also disclose information when required by law or to protect our rights, safety, or property. As noted above, text messaging opt-in data and consent are never shared with third parties for their own marketing.
Data retention
We keep the information you provide for as long as needed to respond to your inquiry, complete requested work, and meet our legal and business obligations, after which we take reasonable steps to delete or de-identify it.
Your choices
You may request that we update or delete the personal information you have provided, opt out of text messages by replying STOP, and unsubscribe from marketing emails using the link in those emails. To make a request, contact us using the details below.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website after changes are posted means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact Tucson Artificial Turf Pros by phone at (520) 467-4636 or through our contact page.